Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the typical shipping timeframe for furniture items?
Standard shipping for home decor and smaller items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your home products?
Yes, all Access Denied furniture items come with a limited 1-year manufacturer warranty covering structural defects and craftsmanship to ensure your home remains beautiful and functional.
What is your return policy for interior decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition. Please note that custom-made or final sale items are not eligible for return.
How can I track the status of my home delivery?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.
Are your materials sustainably sourced?
We are committed to the environment. Over 80% of our wood-based products are FSC-certified, and we prioritize using non-toxic finishes and recycled packaging materials whenever possible.
Do you provide assembly services?
Many of our larger items include an optional professional assembly service at checkout. If selected, a certified technician will assemble your furniture and remove all packaging materials upon delivery.